What are the terms and conditions of a Property Photography product?

• The house must be inspection ready.
• Each image comes with one set of basic changes.
• The client must ensure a clear brief is given.
• Turnaround time is 24 hours on completion of job appointment, however all efforts will be made to deliver the content by 10am the following day.
• Change request time is 4 hours, however all efforts will be made to deliver the content back within 60 minutes.
• If you would like items removed/added to the image, image reconstruction may incur - price is $60 per hour and a quote will always be given prior to commencement of work.
• Priority processing is offered but subject to availability and a $100 fee applies.
• It is preferred the client is present at the property. If the client can not attend a brief must be provided.
• If the client is not present at the property the Photographer will make all efforts to take the photos in line with the brief however if the client is not satisfied and wants the property to be reshot a reshoot fee may apply.
• Day to dusk retouching is available however not possible to convert every image. In the event a day to dusk image is requested and it is not possible to convert the image the Content Specialist will contact the client.

If there are any issues or concerns, please contact your Customer Service Specialist or email ct.support@campaigntrack.com.