What are the terms and conditions of a Matterport product?

Created by Monica Ramos, Modified on Sun, 16 Aug, 2020 at 11:50 PM by Deleted Agent

  • Link to the Matterport 3D model sent within 24 hours of scan.

  • The property must be inspection ready. The Floorplanner will not be responsible for moving of items or cleaning of the property 

  • The link will be hosted for 6 months. In the event the property has not sold within that time we will continue to host it

  • Client change requests are not available for this product. However, if there is a system error caused by Campaigntrack this will be fixed free of charge.

  • Priority processing is not offered for this product.

  • Cancellations must be 1 hour prior to the appointment. If a cancellation is made within one hour of an appointment a  $100  cancellation fee will apply.


If there are any issues or concerns, please contact your Customer Service Specialist or email ct.support@campaigntrack.com.


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